Hock spent 20 years building and leading software and service businesses around the globe Chevy Chase, MD – May 31, 2016 – The Ritz-Carlton Leadership Center® delivers award-winning advisory services that allow organizations to innovate their culture, improve employee engagement, and develop exemplary customer service environments that create significant competitive advantage. The center will expand […]

Chevy Chase, MD – April 17, 2014: Employers in all industries are looking for new and creative ways to provide exceptional customer service, improve patient experience, boost employee engagement, inspire leadership, and create sustainable culture transformation. Since The Ritz-Carlton Leadership Center opened its doors in 1999, organizations from diverse industries—such as Healthcare, Automotive, Finance, Transportation, […]